Coronavirus Relief Fund: Rental Assistance Program Ending
Last day for Rental Assistances packets to be dropped off at 600 W. Main St., the HEAP Drive-thru, is Wednesday, September 21, 2022.
Assistance may be provided through September 2022 or until assistance funds are depleted.
Am I Eligible For Assistance?
At this time funding will end September 30th. If additional funds become available we will update this site.
Have you lost your job or has your household income been reduced due to the Coronavirus Pandemic?
Have you experienced an increase in household expenses due to the Coronavirus Pandemic?
Are you late paying your rent, mortgage, water/sewer or heating source bills?
Is your combined household income for all household members age 18 and over less than the income limit guidelines listed in the table below?
If you answered "YES" to all of the questions above, you may be eligible to receive assistance from OIC's Coronavirus Home Relief - Emergency Service Program.
To request assistance, carefully read and complete all documents in the Assistance Application Packet.
Return all required documents to:
600 W. Main St., at the new HEAP Drive-thru, Monday-Friday between 8:00 a.m. and 5:00 p.m. The drive-thru is closed weekends and holidays. For after hours and week-end drop-off use the mail slot located in the HEAP building.
Landlord Packet for Assistance
W9 for Landlords and Property Management Companies
Household Income for Eligibility
Income eligibility for this program is 200% of the federal poverty guidelines (and will be calculated during the application process.) The table below provides the annual income limits by household size.
Income Checklist & Supporting Income Forms
*Income eligibility will be determined during the application process and calculated using the most recent (30 day) income documentation.
Client Appeal Process
Clients have 30 days from the date they receive their denial letter to appeal decisions made regarding their application. Clients must be informed of this right when they receive their application and again in their denial letter. The grounds for appeal include the application being denied.
Local Level - Written Appeal: Clients have 30 days from the date they receive their letter of denial to appeal the decision. All appeals must be submitted in writing (letter or email) with supporting documentation attached, to the CAA. The appeal review must be completed within 30 days from the date of the client’s appeal request. The CAA must notify their Development Field Monitor of the final decision and scan all documentation into OCEAN (i.e., the appeal request, supportive documentation, CAA’s Resolution/Notification/Actions, etc.), if applicable. The client must be notified of the decision made by the CAA within 10 days of the decision.
Local Level - Hearing: Clients who were denied during the Written Appeal process may request a formal hearing within 30 days of the denial of the Written Appeal. The client must submit a request for a formal hearing in writing (letter or email). The request is to be made to the Executive Director of the CAA. The CAA shall schedule a hearing within 30 days of the receipt of the letter/email requesting a hearing. The hearing shall be held at a mutually convenient place or held virtually and a hearing officer shall be appointed by the CAA. The hearing officer may be a staff member of the CAA who was not involved in the decision that is being appealed. The client must be notified of the CAA’s decision regarding the appeal within 10 days of the date of the formal hearing.
State Level Energy Assistance Programs Appeal: If the client wishes to pursue a further appeal, they must submit a written State Level Appeal to Development within 30 days of the final hearing decision rendered at the CAA. The appeal request may be mailed to:
Ohio Department of Development
Office of Community Assistance, Appeals
P.O. Box 2169
Columbus, Ohio 43216
Development will only review client appeals which have been denied at both the Local Level CAA Written Appeal and Hearing process and that contain new information, or information not considered during the Local Level CAA Written Appeal or Hearing process. The appeal request must contain all of the following information:
• Client's name, address, telephone number; • Client number (if available); • Reason for the appeal; • Supporting documentation; and • Client's signature.
A decision on the appeal will be made within 30 days of receipt of the appeal request. The client will be notified within 10 days of Development’s decision.