Assistance Services: (937) 325-8366

(937) 323-6461 (Main)

ATTENTION!!!!

The E-HEAP Office & Drive Thru
will be CLOSED
Thurs. 11/28/24 & Fri. 11/29/24
and will
Re-Open for regular business hours on
Mon. (12/2/24)

The Winter Crisis Program

November 1, 2024- 3/31/24.

Utility Assistance

The Ohio Department of Development and OIC of Clark County (HEAP), will help income-eligible Ohioans stay warm during the cold winter months. The Home Energy Assistance Winter Crisis Program provides eligible Ohioans assistance paying a utility or bulk fuel bill and an electric bill or assistance paying for heating system repairs. The program runs from November 1, 2024 until March 31, 2025.

Type of Utility Assistance:

Gas, Electric, Bulk Fuel & Propane Assistance

Winter Crisis Program (WCP)

Home Energy Assistance Program (HEAP)

Percentage of Income Payment Plan (PIPP)

Applications for these programs are available at the HEAP Drive-thru

Located at:

600 W. Main St. (shed on the former Greyhound Bus Stop property)

Applications may also be printed using the link below or on-line @ www.energyhelp.ohio.gov

To apply for the program, households are required to complete an application AND schedule an appointment with OIC of Clark County (HEAP).

Details regarding how to apply are provided below.

How do I apply?

Pick Up an application at the HEAP Drive-thru or download and print a copy by using the button link provided (to the right).
Call the Automated Appointment Line at 937-342-3186 to schedule an appointment or schedule online at https://app.capappointments.com.
Drop-off completed application and all required documentation to the HEAP Drive-thru 24 hours BEFORE your scheduled appointment.

OIC of Clark County
600 W. Main St. – HEAP drive-thru
Hours: Monday-Friday, 8:00-5:00 (except holidays)
After hours and weekend drop-off available at the main HEAP building mail slot.
(There is signage above the slot.)

Questions can be emailed to: HEAP@oicofclarkco.org

If you would like to apply for assistance online, complete your application at: energyhelp.ohio.gov click the link to download a copy of the Energy Assistance Program application in (English or Spanish).

Applications can also be found at your Local Energy Assistance Provider, local libraries, county departments of Job and Family Services, and Area Agencies on Aging.

Winter Crisis Information-PSA

Winter Crisis, HEAP, PIPP & Application

Self Declaration of Income

Client Appeal Process

Below is a list of providers and programs that can help you manage your utility bills and improve your home’s energy efficiency:

Local energy assistance providers:
AES Payment Options: https://www.aes-ohio.com/payment-billing

Columbia Gas of Ohio Payment Options: https://www.columbiagasohio.com/bills-and-payments/payment-options

First Energy Payment Options: https://www.firstenergycorp.com/help/billingpayments.html

Vectren Payment Options: https://midwest.centerpointenergy.com/assistance

Clark County Weatherization Program: https://clintoncap.org/weatherization or call 937-324-2971