Residental Water Assistance Program 

Has your water been shut-off or have you received a water disconnect notice?

To be eligible for the LI-HWAP Program, households must be at or below 175% of the Federal Poverty Level 

Information Line: 


(option to leave message available)

Questions can be emailed to:

How do I apply?

1. Pick Up an application at
the HEAP Drive-thru or download and print a copy by using the link provided. 
Drive-thru Location: 
600 W. Main St. 
Springfield, Ohio 
 Monday- Friday 8:00 - 5:00 

2. Call the Automated Appointment Line to schedule an appointment. 
APPOINTMENT LINE: 937-342-3186 

 3. Drop-off completed application and all required documentation to the HEAP Drive-thru 24 hours BEFORE your scheduled appointment. After hours drop-off is available through the slot located on the HEAP building which is adjacent to the drive-thru 
(@600 W. Main St.) 


Emergency Services (ALL):  600 W. Main St., Springfield, Ohio 45506

LOC (High School):  10 S. Yellow Springs St., Springfield, Ohio 45506

Administrative ONLY:  920 W. Main St., Springfield, Ohio 45504


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