Home Energy Assistance Program (HEAP) & Percentage of Income Payment Plan (PIPP) Programs
Summer Crisis Program
Begins July 1, 2026
From July 1, 2026, through September 30, 2026, income-eligible Ohioans can receive assistance in paying their
electric bill, purchasing an air conditioner or fan, or making repairs to their central air conditioning unit through
the Ohio Department of Job and Family Service’s Home Energy Assistance Summer Crisis Program (HEAP).
PIPP & R-HEAP Applications are processed in the order they are received and it could take up to 90 days for applications to be processed.
HOW TO APPLY
THE APPLICATION PROCESS HAS CHANGED!
To apply for the Energy Assistance Programs online, you must use a PC via CHROME, Firefox, Safari, or Microsoft Edge. The application process is not currently accessible using Internet Explorer or a mobile device such as a smartphone or tablet.
If you do not have an OHID, follow these steps:
- Go to the energyhelp.ohio.gov page.
- Click “Create an OHID” and follow the six-step account creation process.
- Setting up multi-factor authentication with your OHID is recommended for security purposes.
If you already have an OHID:
- Go to energyhelp.ohio.gov
- Click “Log in”
- Search for the “Energy Assistance Portal tile” under the app store.
Click “Request Access” to begin.
Click “Open App” to begin your application
.Questions can be emailed to: HEAP@oicofclarkco.org
HEAP Drive-Thru Information
LOCATION:
920 W. Main St.
ENTRANCE:
Off N. Jackson St.
(look for HEAP Drive Thru signs)
HOURS OF OPERATION:
Monday-Friday 8:00am-4:00pm
(Excluding holidays)
CLOSED DAILY
from 12:00p-1:00p for Lunch
HEAP Application & Information Forms
SUMMER CRISIS PSA
HEAP APPLICATION
MEDICAL ELIGIBILITY FORM
CLIENT APPEAL PROCESS
Income Verification and Employment Related Forms
SELF DECLARATION OF INCOME FORM
EMPLOYER VERIFICATION FORM
SELF EMPLOYMENT FORM
LETTER OF CLIENT SUPPORT FORM
SEASONAL EMPLOYMENT FORM
HEAP Drive Thru
Location: 920 W. Main St., Springfield, Ohio
HOURS OF OPERATION:
Monday-Friday 8:0 0am-4:00 pm (Excluding holidays)
A red Drop Box is available in drive through to submit documents on weekends or after hours.
