NEW HEAP DRIVE-THRU HOURS!!

Starting June 23rd

8am-12pm Open

12pm-1pm CLOSED FOR LUNCH

*You can drop off documents during this time in the mail-slot on the HEAP main building located across from the drive-thru.*

1pm-5pm Open

How do I apply?
To apply for the program, households are required to complete an application AND schedule an appointment with the OIC of Clark County HEAP Office.

1. Pick Up an application:

Applications are available at the HEAP Drive-thru OR you can download and print a copy by clicking on the (SCP HEAP & PIPP Application) button provided to the right.

2. Schedule a PHONE appointment:

Call OIC's new Automated Appointment Line at: 937-888-1032 OR schedule an appointment online by visiting the following website or clicking on this link: https://oic.itfrontdesk.com

3. Upload or drop-off your completed application & ALL required documentation

Your application and documentation must be received 48 hours BEFORE your scheduled appointment or we will be unable to process your application during your phone appointment.

Documents may be:

1. Dropped off at the HEAP Drive Thru (address provided below)

2. Uploaded online visiting https://oic.itfrontdesk.com

(the Upload Document box is a blue box located on the top right-hand side of the webpage).

The OIC HEAP Drive-thru is located at:

600 W. Main St., Springfield, Ohio 45504

Drive Thru Operational Hours:

Monday-Friday

8:00a-12:00p and 1:00p-5:00p (except holidays)

CLOSED 12:00p-1:00p for Lunch

After Hours:

On holidays and weekends documents

can be dropped off in the Drop slot located

on the main HEAP building
(There is signage above the mail slot.)

Questions can be emailed to: HEAP@oicofclarkco.org

Starting this year, applying for assistance and managing an account will be easier than ever. A new, streamlined online portal will be available at energyhelp.ohio.gov. To get started, Ohioans must register for an OHID account, which provides a secure and convenient way to access their HEAP account.

“We know that when someone is facing a crisis, every minute counts,” said Director Mihalik. “This new online system makes it faster and easier for Ohioans to apply for help — so they can get the support they need, when they need it most.”

Registration takes less than 7 minutes, and can be completed in these easy steps:

Visit http://energyhelp.ohio.gov and click "Log into the EA portal.
Click “Create an OHID,” and follow the six-step account creation process.
Ensure account security by setting up multi-factor authentication.

Summer Crisis Program (SCP) PSA

SCP HEAP and PIPP Application

Self Declaration of Income Form

Self Employment Form

Client Letter of Support Form

Employment Verification Form

Seasonal Employment Form

Medical Eligibility Form

Client Appeal Process

Below is a list of providers and programs that can help you manage your utility bills and improve your home’s energy efficiency:

Local energy assistance providers:
AES Payment Options:

https://www.aes-ohio.com/payment-billing

Columbia Gas of Ohio Payment Options:

https://www.columbiagasohio.com/bills-and-payments/payment-options

First Energy Payment Options:

https://www.firstenergycorp.com/help/billingpayments.html

Vectren Payment Options:

https://midwest.centerpointenergy.com/assistance

Clark County Weatherization Program:

https://clintoncap.org/weatherization or call 937-324-2971